Osprey Nest

We had a great family vacation and enjoyed the pool and decks of the home every day. The location is premier and the views are beautiful. However, there are some obvious fixes that would improve the experience for your guests. The landscaping and yard maintenance is poor. There is trash around the pool area and yard, and there are broken and dirty chairs in the lawn. The lawn has not been mowed (only weed eating once while we were there). There was poison ivy and we saw two large snakes during our stay. The home has a problem with bugs. There were ants in every room. We had to spray daily, and no one came to exterminate even when we contacted them at the beginning of the week. The ants and palmetto bugs (roaches) were a source of anxiety and stress all week.There is a couch in the driveway that needs removed with the garbage. The closets could not be fully used because there are pictures and Knick knacks filling them. The back door knob will not lock easily and it is very difficult to open. A maintenance man came to fix it but he did not have the needed screw, and no one ever came back. This home could be very nice with some minor attention. Overall, we had a great time, but we definitely had to deal with the above-mentioned items throughout the week.

- Posted: 7/19/2025

Thank you for your thoughtful review. We're glad to hear you and your family enjoyed the pool, decks, and beautiful views — and that the location worked well for your vacation. We also appreciate you pointing out areas for improvement. Regarding the back patio door, our maintenance team visited during your stay and confirmed that while the set screw on the handle was missing, the door remained functional. It requires lifting the latch before turning the lock — a detail we understand could have been better explained. We apologize for the inconvenience and for not returning with the screw during your stay. As for pest concerns, we want to clarify that all of our properties are serviced monthly by a professional pest control company as part of our regular maintenance schedule. During the inspection completed while you were away from the property, no ants or roaches were observed. That said, we understand pest sightings can still occur in coastal environments, and we’ve scheduled additional preventative treatments to be proactive. We’ve also addressed the trash, worn lawn furniture, and overgrowth you mentioned, and we've spoken. Your feedback about closet clutter and décor has been noted. We’re glad you made great memories despite these issues and truly appreciate your feedback. It helps us improve for future guests.

Luxury Beach Rentals staff

Happy with our stay! Thanks

- Posted: 6/28/2025

Overall, our stay was nice. Booking and check-in were smooth, and the extra night offer was a thoughtful touch. The house has amazing views, quick beach access, and we loved the pool and hot tub.However, cleanliness could be improved—there was a dirty blender with residue that attracted gnats. The grills didn’t look usable, and some tables were wobbly as stated in previous reviews. Plumbing issues limited us to 2 of the 4 bathrooms, but the team responded quickly.The biggest downside was the roaches (palmetto bugs), which were hard to ignore. With better cleaning, pest control, and maintenance, this could be a fantastic rental.

- Posted: 5/22/2025

Thank you for taking the time to leave such detailed feedback. We're so glad you enjoyed the amazing views, easy beach access, and relaxing pool and hot tub and that the extra night offer and smooth check-in added to your experience. We appreciate you pointing out the areas that need attention. Cleanliness and maintenance are very important to us, and your notes about the blender, grills, and furniture have been shared with our team for immediate follow-up. We’re also glad our team was able to respond quickly to the plumbing issue during your stay. As for the roaches, we understand how unsettling that can be. What you encountered were likely Palmetto bugs, which are common in coastal environments, especially here in South Carolina, also known as the Palmetto State. While they can be persistent, we do have regular pest control in place. Thank you again for your helpful feedback. With your insights, we’ll continue improving to make this home the fantastic rental we know it can be.

Luxury Beach Rentals staff

- Posted: 5/20/2025

Douglas, We noticed that your review didn’t include specific details about your experience. We strive to provide a high-quality stay for all our guests, and your input is essential for us to improve. If you're willing, please reach out to us directly with more information about your visit. We appreciate your time and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Luxury Beach Rentals staff

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Location and back deck were superb!!! However, this property looked to be a work in progress. It wasn’t ready to house guests. Trash around lawn area. Was recently painted, but all wall decor still in closets, light switch plates not replaced. The plumbing in one of the bathrooms was definitely not working correctly. No towels bars in bathrooms was very unhandy. The listing didnt indicate that one of the 4 bathrooms was out in the guest house!? Living room TV remote had no working batteries, so had to haul a TV from upstairs down to living room; a leg broken off of coffee table. This could be a really nice place, but needs some attention!!!

- Posted: 4/27/2025

Thank you for sharing your feedback. We’re so glad to hear that you enjoyed the location and the back deck! We also appreciate you bringing the areas in need of improvement to our attention. We sincerely apologize for the issues you experienced, such as the plumbing, missing towel bars, and the TV remote and coffee table concerns. We did notice that you reached out to us after your stay, rather than during, and we regret that we weren’t able to address some of these issues while you were here. Had we been made aware of them during your stay, we would have been more than happy to send our team to resolve them right away. Please don’t hesitate to reach out to us directly in the future — we’ve since conducted a thorough inspection to ensure everything is in better condition. Your feedback is valuable, and we’re committed to making the necessary updates. We hope to have the opportunity to host you again once everything is fully updated and functioning properly.

Luxury Beach Rentals staff